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🔐 Privacy Policy  Shree Ram Emporium

At Shree Ram Emporium, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of data when you visit or shop on our site:

a. Personal Information

  • Name

  • Phone number

  • Email address

  • Billing and shipping addresses

b. Payment Details

  • Payment method (processed via secure third-party gateways; we do not store card details)

c. Device & Usage Info

  • IP address

  • Browser type

  • Device details

  • Pages visited

  • Referral source

d. Order History

  • Products purchased

  • Transaction amount

  • Delivery status

2. How We Use Your Information

Your data is used to:

  • Process and deliver your orders

  • Send order confirmations, tracking updates, and invoices

  • Provide customer support

  • Personalize your shopping experience

  • Improve website performance

  • Run marketing campaigns (via email, SMS, WhatsApp with consent)

3. Data Security

We use industry-standard security protocols to protect your personal data:

  • Secure Socket Layer (SSL) encryption

  • Trusted third-party payment gateways

  • Regular malware scanning and software updates

4. Cookies & Tracking

We use cookies to:

  • Keep your shopping cart active

  • Remember your login/session

  • Analyze website traffic

  • Serve personalized ads (via platforms like Facebook & Google)

You can control cookie preferences in your browser settings.

5. Sharing Your Information

We do not sell or rent your personal information. We may share your data only with:

  • Trusted service providers (couriers, payment gateways, CRM tools)

  • Legal authorities if required by law

6. Third-Party Services

Our website may contain links to third-party sites (e.g., Instagram, payment providers). We are not responsible for their privacy policies. Please read their policies before sharing any information.

7. Marketing Communications

You may receive promotional emails, WhatsApp messages, or SMS offers if you opt in during checkout or signup.
You can unsubscribe anytime by clicking the link in the message or contacting us.

8. Data Retention

We retain your information for as long as necessary to:

  • Fulfill your orders

  • Provide customer support

  • Comply with legal and accounting obligations

9. Your Rights

As a user, you have the right to:

  • Request access to your personal data

  • Correct inaccurate information

  • Delete your data (where legally allowed)

  • Withdraw consent for marketing

To make a request, email us at support@shreeramemporium.com

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of the site means you accept the updated terms.

11. Contact Us

For any privacy-related questions or concerns, contact:
📧 support@shreeramemporium.com
📱 +91-89500-43214

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