💸 Refund Policy Shree Ram Emporium
At Shree Ram Emporium, we strive to offer high-quality unstitched suits and fabrics. Due to the nature of our products, we have a strict no-return policy, with limited refunds only under specific conditions mentioned below.
Cut fabric & custom orders
Fabrics are inspected before dispatch. Fabric cut or measured to your order, and custom-stitched or altered items, cannot be returned for a change of mind, an incorrect quantity selected by you, or a design preference.
If there is a problem
If your order arrives defective, damaged in transit, or different from what you ordered, contact us promptly, preferably within 48 hours of delivery. Include your order number, a description of the issue and clear photos of the item and packaging. A video may help but is not compulsory.
Keep the item and packaging and avoid washing, cutting, stitching or altering it while we review the issue. This does not exclude a genuine defect discovered later or limit your rights under applicable consumer law.
Review & resolution
Claims are reviewed against order details and evidence; submitting a claim does not automatically approve a refund. For a verified problem, we will arrange an appropriate replacement or refund as applicable. Contact us before sending anything back; we will confirm any return arrangements with you.
Damage caused by use, washing, cutting, stitching or improper care is not covered. Minor screen-related colour differences alone are not a return reason when the item matches its description.
Refunds
If an item is unavailable after payment, we will refund the unavailable item. Approved refunds are processed to the original payment method within 5–7 business days; bank or payment-provider credit times may vary.
Contact
WhatsApp or call: +91 89500 43214
Email: support@shreeramemporium.com